Help & support
Let’s get it working.
Start with your component’s guide. A few details make it easier to find the right answer.
Before contacting support
- Confirm the version. Compare your component with the version listed in its documentation.
- Test in Framer Preview. Check the behavior outside the editing Canvas.
- Identify the affected state. Note the device, page width, or view where the problem appears.
- Record the relevant settings. Include media types, layout, and any customized controls.
- Include browser information. Note the browser version and operating system.
- Describe how to reproduce it. Explain the steps, what you expected, and what happened.
Check the documentation
Each guide includes setup instructions, property controls, and answers to common questions.
- App Story Rail · guide · Troubleshooting
- Arc Portfolio Deck · guide · Troubleshooting
- Chromatic Media Portal · guide · Troubleshooting
- Code Demo Narrator · guide · Troubleshooting
- Device Morph Stage · guide · Troubleshooting
- Fluid Music Player · guide · Troubleshooting
- Global Presence Orbit Map · guide · Troubleshooting
- Launch Drop Capsule · guide · Troubleshooting
- Liquid Section Navigator · guide · Troubleshooting
- Scroll Demo Narrator · guide · Troubleshooting
Contact
For component support, contact arforgelabs.support@proton.me with the details above.